Cost for Services


Traumaology is now contracted with Headway to allow you to utilize your healthcare benefits. 
If you have insurance through Aetna, United, Oxford, Oscar, Cigna, or Anthem Blue Cross Blue Shield, you are able to use your healthcare benefits for services.

Traumaology is excited to be able to offer to you the chance to use your insurance benefits.  If you have one of these insurances listed above please be sure to include your complete insurance information through our patient portal.

After you submit your insurance information you will receive an email (within 24 hours) from Headway asking for you to create an account. In this account you will be able to review your benefits and also add a payment method to cover any copay or deductible payments. Please know that you will be able to add a credit card, debit card, or HSA card.


IMPORTANT: All communications through our patient portal will come from an email address:  Please ensure this address is in your “safe sender” list or check your spam/junk folder if you did not receive an email confirmation.


Tier I patients are patients who are not

  • Former or Active Military
  • Former or Active First Responder
  • Immediate Family Member of Military/First Responder

*NOTE: If you are using health insurance benefits further discounting does not apply

$160.00 Initial Intake Assessment

$125.00 per session – 60 minutes


Tier II patients are patients who are:

  • Former or Active Military
  • Immediate Family Member of Military/First Responder

*NOTE: this discount is for cash/credit paying patients only

$160.00 Initial Intake Assessment

$100.00 per session – 60 minutes


Tier III patients are patients who are:

  • Former or Active First Responders

*NOTE: this discount is for cash/credit paying patients only

$160.00 Initial Intake Assessment

$85.00 per session – 60 minutes


Unfortunately the State of Ohio Legislation does not recognize “couples counseling”.  Therefore, couples therapy is not able to be submitted to insurance for reimbursement and is provided at the follow rate for couples.

$160.00 Initial Intake Assessment

$125.00 per session – 60 minutes


“This information is required by the Counselor, Social Worker, and Marriage and Family Therapist Board, which regulates the practices of professional counseling, social work, and marriage and family therapy in this state.”

Ohio Counseling, Social Work, Marriage Family Therapist Board
77 S. High Street, 24th Floor, Room 2468
Columbus, Ohio 43215

Office Phone: 614.466.0912  |

Using Your Health Insurance

  • Depending on your insurance policy, yo u may have a $0 to small co-pay only to pay out of pocket.
  • The Affordable Care Act makes it illegal for insurance companies to deny you coverage for pre-existing conditions, including mental health conditions.
  • Ability for therapist to accept clients who need to pay via insurance.
  • No large up front out of pocket pay (unless your deductible must be met before co-insurance applies). 
  • Therapist must make a case that therapy is “medically necessary” which involves labeling the client with a mental health diagnosis.  This is often required after the first visit, and then becomes part of the client’s permanent health record.
  • Clients are limited to quality and quantity of providers and their availability for new clients.
  • Does not guarantee that you will be able to visit the most qualified therapists for your presenting problems.
  • Not all insurance plans cover online and tele-therapy, specific diagnosis, and unlimited visits.
  • There is a significant amount of documentation that needs to be completed per session, therefore, if you see your mental health provider on their computer or taking notes, creating treatment plans or consistently updating documentation; it may seem as if they are not listening. They indeed are, but in order to bill insurance, a significant amount of documentation must be completed each session.
  • EVERY SUBJECT that you discuss will need a diagnosis or fall under the criteria in which the therapist is billing insurance and shown upon your treatment plan. Otherwise, a goal and diagnosis must be established (resulting in more documentation).
  • Insurance policies change per year and for some clients, this may result in higher premiums based on your mental health diagnosis.
  • Insurance providers require a co-pay and a large deductible to be met when seeking treatment.
  • Coordination of care may be required with your primary care physician.
  • Medication may be required in order for insurance to provide coverage.
  • You may have difficulty finding providers that accept your insurance.
  • Many insurance companies provide payment only for certain approaches of therapy (short-term and problem-focused).
  • Many issues (such as martial problems, life stress, or personal growth) are not covered by insurance.
  • Parent skills training is not covered by insurance.
  • Insurance specifies time restrictions for individual and family sessions. Some insurance plans do not even cover family or couples counseling.
  • Mental health records may limit your ability to qualify for health or life insurance or require that you pay substantially higher premiums in the future.

Using Private Pay

  • You choose the therapist best suited to your needs rather than the insurance company telling you who to see.
  • Expansion of mental health providers in your area that specialize in the services you need.
  • Flexible scheduling and availability
  • No insurance equals less documentation. This results in more quality time to focus on therapy.
  • If your therapist is in network for your insurance and you choose to pay private pay, rates are reduced to match that insurance rate.
  • Mental health diagnosis is not mandatory and not submitted to your private health records.
  • More services are allowed without restrictions such as online counseling and tele-counseling.
  • No limit on amount of sessions or time of your session.
  • You are guaranteed privacy and confidentiality.
  • Stigma of some diagnoses can often be avoided.
  • Private pay clients are able to choose the focus, duration, and frequency of therapy. You are even allowed to choose the length of sessions.
  • Research shows that clients who have to pay something for their treatment have more positive outcomes that those who receive free treatment.
  • Sliding scale rates can be offered to clients paying private pay. This means that privately paying clients can actually pay less than those who pay with insurance.
  • You or your child won’t be labeled with a mental health diagnosis unless you request this type of assessment.
  • Insurance premiums and life insurance policies will not increase based of mental health diagnosis and treatments.
  • You won’t have to worry that your health records will be included in the MIB and create problems for you or your child in the future.
  • You will be able to stay with your therapist even if your insurance plan coverage changes.
  • Payment in full is due at the time of session.
  • Cost for services can quickly add up.

Polaris Office Hours


10:00 AM – 7:00 PM
10:00 AM – 5:00 PM
10:00 AM – 5:00 PM
10:00 AM – 7:00 PM
By Appointment Only

Our Office Phone Number Is
740.324.7900 (Fax)

Our Office Email Is

In the event of an emergency
CALL 911

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